Terms & Conditions:
The following Terms & Conditions per Service applied.
Hunter1 Enterprises retains the right to change the terms from time to time and/or every individual Agreement having informed the Client before accepting the order by signature.
The booking contract is between the hirer and the owner of the property for which the booking is made and incorporates the conditions set out below. The price includes accommodation as specified, use of utilities including pool heating, but NOT flights, car hire, holiday insurance etc.
A non-refundable deposit of 30% must accompany the signed booking sheet. The balance of payment (70%) must be received in full at least 6 weeks prior to the commencement of the travel date. If the booking is made within 6 weeks of the commencement date then full payment must accompany the booking. We reserve the right to cancel the booking if the payments are not received by the due date; cancellation charges will apply as set out in the next section.
Cancellation by you
Cancellations result in costly charges, including fees and penalties. Therefore, the following cancellation fees apply:
45 days or more before departure will be subject to a $500.00 USD per person cancellation fee
30 – 44 days before departure will be subject to a cancellation fee equal to 50%
0 – 29 days before departure will be subject to a cancellation fee equal to 100%
Hunter1 Enterprises – Luxury Travel Services reserves the right to cancel a confirmed booking and refund only the appropriate portion of the deposit if full payment is not provided in accordance with our deposit and full payment policy.
This is not a condition of booking that you must be covered by a travel insurance policy. However insurance is strongly recommended.
Hunter1 Enterprises – Luxury Travel Services shall not be responsible for suppliers’ failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers. Hunter1 Enterprises – Luxury Travel Services reserves the right to substitute Villas with best available alternatives and make any changes in the itinerary where deemed necessary or caused by airline or ferry schedules, or other reasons.
Code of Conduct
All clients undertake to behave with propriety and in such a manner as in no way to cause or be likely to cause damage, distress danger or annoyance to other clients, property and/or any third party. The contract of any client in breach of this clause will be terminated and neither we nor the providers of the services in question will have any further contractual obligations to you.
If you have a complaint
If you have cause for complaint while on vacation or traveling to your destination, this must be brought to the attention of Hunter1 Enterprises – Luxury Travel Services immediately so that action can be taken at the time to rectify the problem.
Should the representative/ local agent/ supplier or Service company be unable to resolve the matter, details of the complaint must be notified to Hunter1 Enterprises – Luxury Travel Services in writing within 28 days of the end of your holiday. Any claims received outside this period or these not reported cannot be considered as if you do not tell us about your complaint promptly, it may prove difficult to investigate or rectify your complaint.
All requests for services are subject to acceptance by Hunter1 Enterprises.
Your Charter Itinerary will be delivered by fax or email providing a confirmation number, the estimated price quote, and specifying the date(s) and departure time of travel, flight segments arranged on your behalf, aircraft type and other requests specified by you
when booking your flight. You will be requested to sign and return to Hunter1 Enterprises a copy of the Charter Itinerary. Your signature on the Charter Itinerary shall constitute your confirmation and consent to its contents as well as your acceptance of these Charter Broker Agreement Terms & Conditions.
The cancellation of any reservation or portion thereof for seventy-two (72) hours or less prior to the scheduled departure time will result in a cancellation charge (not to exceed the amounts quoted in the Charter Itinerary) equal to the costs incurred as a result of partial completion of itinerary (including but not limited to return of aircraft to its base), plus the greater of:
a) Costs incurred for positioning and repositioning an aircraft and
flight crew specifically in preparation for the cancelled trip; or
b) Flight charges equivalent to two hours of operation for each day of
the cancelled itinerary.
Client will not be charged for flights cancelled more than seventy-two (72) hours prior to the scheduled departure time, except for those expenses or cancellation fees actually incurred by Hunter1 Enterprises as a consequence of such cancellation, and except for those instances when an advance deposit is required and Client has been informed of the cancellation fee. Notwithstanding the foregoing, a one hundred (100%) percent cancellation fee shall apply to one-way trips.
The cost estimate provided to Client for each specific Charter Itinerary is subject
to the following:
a) Domestic flights may be subject to the federal excise tax and federal departure tax, respectively. Hunter1 Enterprises will add the applicable tax, using the current rate, to each charter invoice, and Client will pay such amounts.
b) Client understands that the cost estimate provided by Hunter1 Enterprises will
include estimates for certain cost items. Client will pay the actual amount of applicable taxes, over-flight permits, landing charges, catering costs, flight phone, international fees, crew trip expenses, and similar out-of-pocket expenses relating to the services provided if for any reason these amounts ultimately differ from the original cost estimate.
c) If the actual trip itinerary deviates from the agreed Charter Itinerary for any reason (whether requested by you, whether required by the air charter operator, weather or other conditions outside of Hunter1 Enterprises’ control, or otherwise), resulting in increased costs, Client agrees to pay to Hunter1 Enterprises such additional increased costs in addition to the other amounts required to be paid.
Hunter1 Enterprises may require either payment in advance or an acceptable credit card guarantee. By providing your credit card information, you irrevocably authorize Hunter1 Enterprises to obtain payment from the issuer of the credit card you presented unless you then make payment by another means acceptable to Hunter1 Enterprises in its sole discretion and also agree to perform the obligations set forth in your agreement with your credit card issuer. However, your credit card will only be charged if Hunter1 Enterprises fails to receive payment in full from you within seven (7) days after receipt of an itemized invoice sent to you for completion of your flight. Client agrees to pay to Hunter1 Enterprises the transaction fees Hunter1 Enterprises pays to the credit card issuer, not to exceed four and one half percent (4.5%) of the aggregate amount paid by Client using the credit card. Client also agrees to pay to Hunter1 Enterprises a finance charge at the lower rate of one percent (1%) per month or the maximum percentage permitted by law, on any charges outstanding more than 30 days after receipt of invoice, plus the reasonable costs (including attorneys’ fees) of collection of any amounts not paid within that period of time.
Acknowledgment of Operations
Client acknowledges that Hunter1 Enterprises is acting solely as an independent broker for aircraft charter services. Hunter1 Enterprises IS NOT AN AIR CHARTER SUPPLIER OR A CARRIER. Hunter1 Enterprises DOES NOT OPERATE OR HAVE ANY CONTROL OVER, OR RESPONSIBILITY FOR, THE FLIGHTS OR ANY OTHER TRANSPORTATION, ACCOMMODATIONS OR SERVICES PROVIDER. Hunter1 Enterprises IS NOT RESPONSIBLE FOR ANY ACTS OR OMISSIONS OF ANY AIR CHARTER SUPPLIER, OR OTHER TRANSPORTATION, ACCOMMODATIONS OR SERVICES PROVIDER including, without limitation, any and all matters concerning responsibility, liability and control of all aspects of the aircraft charter services provided to you, such as aircraft availability and pricing, the commencement and termination of scheduled flights, the operation, regulation, condition and safety of the flight (and decisions regarding the operation of the aircraft, and commencement, operation and termination of flights), the maintenance and condition of the aircraft, and passengers, baggage and cargo and other people and events associated with your air travel, such as crew performance and catering services, and all other services. For purposes of clarity, Hunter1 Enterprises shall have ABSOLUTELY NO RESPONSIBILITY for all matters and decisions regarding operations and safety of air-crafts and flights.
Acts Beyond Hunter1 Enterprises Control & Clients Assumption of Responsibility
a) Neither Hunter1 Enterprises nor any air charter supplier shall be deemed to be in breach of any obligations to you, or to have any liability or responsibility to you, for any delay, cancellation or failure to furnish any service to be provided to you to the extent arising in whole or in part from mechanical difficulty, weather conditions, acts-of-god, act of nature, acts of civil or military authority, war, civil commotion, strikes or labor disputes, or government regulation, law, rule or authority, or any causes beyond their reasonable control.
b) You assume all liability and responsibility for your safety, schedule, baggage, cargo, business and personal activities and financial ramifications associated with your air reservations and travel arranged by us and performed by the air charter suppliers.
c) You, your agents, guest or passengers or any employees, if applicable, shall not engage in any act or possess any substance or allow cargo to contain any substance which may result in the seizure or forfeiture, or unsafe operation of the aircraft used in the charter contracted for you by us.
d) Hunter1 Enterprises MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, ALL OF WHICH ARE EXPRESSLY WAIVED BY YOU, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OR OTHERWISE.
e) If Client’s trip involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of the carrier for death or personal injury and for loss of or damage to baggage.
f) You shall indemnify and hold harmless Hunter1 Enterprises, its affiliates and all of their respective officers, directors, employees, legal representatives and other agents, successors and assigns (the “indemnified parties”) from and against any and all liabilities, losses, damages, penalties, costs and expenses on account of any claim, suit, action, demand, proceeding or anything of a similar nature made or brought against any of the indemnified parties as a result of the services performed hereunder on your behalf. CLIENT SHALL INDEMNIFY AND HOLD Hunter1 Enterprises HARMLESS AGAINST ANY LOSS, DAMAGE OR EXPENSE INCURRED BY Hunter1 Enterprises BY REASON OF ANY ACTION OR OMISSION OF CLIENT, CLIENT’S EMPLOYEES, AGENTS AND GUESTS. CLIENT AGREES TO PAY ALL REPAIR COSTS FOR ANY DAMAGE TO THE CHARTER AIRCRAFT CAUSED BY CLIENT, OR ANY EMPLOYEE OR GUEST OF CLIENT, NORMAL WEAR AND TEAR EXCLUDED.
g) IN NO EVENT SHALL Hunter1 Enterprises BE LIABLE FOR ANY TYPE OF INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (WHETHER BASED UPON WARRANTY, CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE). Hunter1 Enterprises LIABILITY FOR ANY CLAIM ARISING OUT OF THIS AGREEMENT (WHETHER BASED UPON WARRANTY, CONTRACT, TORT, STRICT, LIABILITY OR OTHERWISE) SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT TO Hunter1 Enterprises WHICH IS THE SUBJECT OF SUCH CLAIM.